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Unam

September 6, 2020, 12:20 pm
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Dear sirs

I have a computer with windows 10 that is connected through LAN cord to ZTE F670 Router which is connected through WiFi to HP LaserJet M28w. Unfortunately the computer doesn’t see the printer no matter how many times I reinstall drivers or follow WiFi installation procedure. Previously computer worked well with printer when they both were connected through WiFi, as well when I attached them with USB cable. I found no advice in Hp help for this issue.Can you please help how should I connect the printer to my computer in my configuration?

Regards,

Alexey

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Re: trying to connect printer to wireless network. I must either disable the MAC addre of my prin...

September 6, 2020, 12:30 pm
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Hi @Mary039,

 

I'd like to help!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Why do I get an extra alignment page after every print job

September 6, 2020, 12:34 pm
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admin password

September 6, 2020, 1:13 pm
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I forgot my admin password Printer HP DeskJet 3638 All in One

 

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HP envy 4500

September 6, 2020, 1:34 pm
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printer is now offline. All my other devices are working except for printer. I recently changed WiFi user/password. How do I get printer back online?

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Re: email printing

September 6, 2020, 1:52 pm
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Hi @genfolkc,

 

I'd like to help!

 

Have you tried downloading the attachments and then painting?

Which web browser are you using?

What is the mail domain your using?

 

 Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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No air printers found each time I try to print from iPad

September 6, 2020, 2:10 pm
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My wireless set up works great but I must reboot printer each time I try to print from my iPad Pro.  I can print once or twice then I receive “no air printers found” and then each time after the 3rd time I have to reboot my printer?  Any solution? It is driving me crazy.  

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Re: Unable to wirelessly connect MacBook Air with Tango printer

September 6, 2020, 2:49 pm
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Hi @AWS55,

 

I'd like to help!

 

To assist better-

  1.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
  2. What is the status of the wireless light on the printer, steady or blinking?
  3. Are you trying to connect your printer to your home network, public network, or without a router?
  4.  Are the printer and Mac connected to the same network?
  5.  What is the distance between the router and the printer?
  6. Is there any antivirus software installed on your Mac?

Try the steps in the document to connect the printer - No Connection after Router or Wi-Fi Settings Change

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Re: my printer will not connect to web services

September 6, 2020, 4:03 pm
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 I recommend you click here to turn off the web service when done successfully,

Go ahead and click here to turn on the web services, and check if it works

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

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Re: printer offline

September 6, 2020, 5:13 pm
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Welcome to the HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

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Re: printer offline

September 6, 2020, 5:28 pm
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4 by 6 printing

September 6, 2020, 7:37 pm
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How do I get the printer to recognize 4 by 6 paper?

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HP ENVY 4520 ERROR CODE 0X011A17FF DOT11_PRIVATE

September 6, 2020, 7:40 pm
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Yes, how do I fix this problem? Its showing: "ERROR CODE OX011A17FF DOT 11_PRIVATE" on my HP ENVY 4520 printer...Can you help?

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Photosmart 6520 printer problem

September 6, 2020, 9:00 pm
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My HP Photosmart 6520 printer is not using the Black ink when printing.  I replaced all the ink cartridges and still have the problem.  I have done all the recommended trouble shooting processes.  I have cleaned the printheads, aligned the printer and replaced the cartridges.  I used the print doctor and still not working.

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Re: HPSmart Printing (hpeprint.com) not working.

September 7, 2020, 12:54 am
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I'm glad to hear that. Do get back to us in the future for further assistance.

 

Have a nice day!:)

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Re: Can I send an email from my hp 5520 all nine printer?

September 7, 2020, 1:43 am
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Welcome to the HP Support Community

 

You must referring to HP ePrint: https://support.hp.com/in-en/document/c03721293

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

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Printer shows busy but nothing happening

September 7, 2020, 2:31 am
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Desk jet 2700 . Printer shows busy but nothing happening. 

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Having problems with new cartridges

September 7, 2020, 3:22 am
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I have installed two new cartridges but I cannot print. The error message indicates, reinstall or replace. I have been installing successfully except now. So maybe faulty cartridges?

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Re: Error message ..... ink system failure 0xct9a0020

September 7, 2020, 3:22 am
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Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

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Ink not working after installing and cleaning

September 7, 2020, 4:05 am
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I have recently replaced my ink cartridge with my Instant Ink plan. Since replacing the cartridges, my black ink will not print. I have gone through all the troubleshooting I can find. I have checked the "vents", cleaned the printer heads multiple times; I can't find any visible issues. Updates are installed and there are no errors popping up when I use my HP Print Doctor, everything looks fine. Cartridge seems to be "communicating", I still receive a reading that it is full, the printer knows its there. Now, why won't it print??!

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